Shipping policy

Shipping Policy

At Alnoors Collection, we aim to deliver your orders quickly, safely, and reliably using trusted shipping partners including Evri.

Processing Time

  • Orders are processed within 1–3 business days
  • Orders are not shipped on weekends or public holidays

Shipping Method

We use Evri (UK courier service) for all deliveries.

Delivery Time

Estimated delivery times after dispatch:

  • UK Standard Delivery: 2–5 business days
  • Delivery times may vary during busy periods or holidays

Shipping Charges

  • Shipping costs are calculated at checkout
  • Free shipping may be offered on selected products or promotions (if applicable)

Order Tracking

Once your order is shipped, you will receive a tracking number via email so you can track your parcel on the Evri website.

Delayed or Lost Parcels

While we work with reliable couriers like Evri, delays may sometimes occur. If your order is delayed or missing:

Incorrect Address

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Failed Deliveries

If Evri attempts delivery and the parcel is not received, it may be:

  • Re-delivered
  • Sent to a local pickup point
  • Returned to us

Additional charges may apply for re-shipping.

Contact Us

For any shipping-related queries:

Effective Date

This Shipping Policy is effective as of May 13, 2026.